12-18-2002 02:40 PM - edited 02-21-2020 12:14 PM
I have BIG problems with user disconnects over a PIX-concentrator VPN setup:
Pix 501 on ADSL connection (static IP-address) (on branch office)
3005 concentrator on head office.
3DES both on IKE and IPSEC-levels. MD5, group1
Both PIX and Concentrator uses IKE keepalive.
My problem is that the users Citrix-connections get lost randomly (they receive a box that counts down and asks them to reconnect again).
This is very random, different users, different times. (at least 4-5 times a day)
They can get the reconnect box even when they are working in the Citrix-session.
Citrix Metaframe 1.8.
They do have another VPN to another branch office with a PIX 501. It´s working perfectly there. They are using DES on IKE and IPSEC.
I have tried to lower the mtu on the PIX to 1400. Software version 6.2(2).
Software version on concentrator: 3.6.6
Here´s part of the PIX-config:
PIX Version 6.2(2)
nameif ethernet0 outside security0
nameif ethernet1 inside security100
hostname XXXX
domain-name XXXX.COM
fixup protocol ftp 21
fixup protocol http 80
fixup protocol h323 h225 1720
fixup protocol h323 ras 1718-1719
fixup protocol ils 389
fixup protocol rsh 514
fixup protocol rtsp 554
fixup protocol smtp 25
fixup protocol sqlnet 1521
fixup protocol sip 5060
fixup protocol skinny 2000
names
access-list VPN_MAIN permit ip 192.168.1.0 255.255.255.0 192.168.4.0 255.255.255.0
access-list inside_outside_nat0 permit ip 192.168.1.0 255.255.255.0 192.168.4.0 255.255.255.0
pager lines 24
interface ethernet0 10baset
interface ethernet1 10full
icmp deny any outside
mtu outside 1400
mtu inside 1500
ip address outside X.X.X.X 255.255.255.252
ip address inside 192.168.1.0 255.255.255.0
ip verify reverse-path interface outside
ip audit info action alarm
ip audit attack action alarm
pdm logging informational 100
pdm history enable
arp timeout 900
global (outside) 1 interface
nat (inside) 0 access-list inside_outside_nat0
nat (inside) 1 0.0.0.0 0.0.0.0 0 0
route outside 0.0.0.0 0.0.0.0 X.X.X.X
timeout xlate 3:00:00
timeout conn 0:15:00 half-closed 0:10:00 udp 0:02:00 rpc 0:10:00 h323 0:05:00 sip 0:30:00 sip_media 0:02:00
timeout uauth 0:05:00 absolute
aaa-server TACACS+ protocol tacacs+
aaa-server RADIUS protocol radius
aaa-server LOCAL protocol local
no snmp-server location
no snmp-server contact
snmp-server community public
no snmp-server enable traps
no floodguard enable
sysopt connection permit-ipsec
no sysopt route dnat
crypto ipsec transform-set ESP-3DES esp-3des esp-md5-hmac
crypto map VPN_OUTSIDE 10 ipsec-isakmp
crypto map VPN_OUTSIDE 10 match address VPN_MAIN
crypto map VPN_OUTSIDE 10 set peer X.X.X.X
crypto map VPN_OUTSIDE 10 set transform-set ESP-3DES
crypto map VPN_OUTSIDE interface outside
isakmp enable outside
isakmp key ********* address X.X.X.X netmask 255.255.255.255 no-xauth no-config-mode
isakmp identity address
isakmp keepalive 15
isakmp policy 20 authentication pre-share
isakmp policy 20 encryption 3des
isakmp policy 20 hash md5
isakmp policy 20 group 1
isakmp policy 20 lifetime 86400
Could it be a fragmentation error ? Or just a bug ? I searched through the bug toolkit and found lots of bugs in the 6.2(2) software. A lot of the bugs where fixed in version 6.2(3), but that is not avaliable for download......
12-26-2002 01:27 PM
Bug CSCdr48890 does talk of problems arising when using Citrix in conjunction with the VPN 3000 client. (Also refer to bug CSCdr63713). The workaround was to set mtu to less than 1400 which you seem to have done already. The first thing you need to do then is to figure out is if the problem is observed only with user-citrix connections accross the tunnel or for all kinds of traffic. It would also be a good idea to observe the user-citrix connections while traffic is not being tunneled accross. This will mean a lot of work and you also need to be sure about the impact that might have on your security, but this would help you figure out if the problem has anything to do with your VPN. If the problem is with the VPN connectivity, the only possible reason that I can think of is that the numbers of users behind your 501, exceed the licence you have purchased.
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