10-08-2019 02:08 AM
Hello,
It's already the second time it happens and I have no clue why...
I created a VPN connection profile on an ASA, after a while users report they get the message : Failed to get configuration from secure gateway" when they try to connect
I log to the ASA and the AnyConnect Client profile is gone, if I recreate it they can connect successfully.
Any reason why it would happen?
Solved! Go to Solution.
10-08-2019 03:27 AM
Is it an HA pair or a single ASA?
If it's an HA pair you must copy the profile.xml file onto both units. Otherwise when a failover event occurs the second unit will not have the profile file and the reference to it will be deleted from the configuration.
10-08-2019 03:27 AM
Is it an HA pair or a single ASA?
If it's an HA pair you must copy the profile.xml file onto both units. Otherwise when a failover event occurs the second unit will not have the profile file and the reference to it will be deleted from the configuration.
10-08-2019 03:47 AM
Yes it's HA pair, good one! I'll copy the XML on the standby ASA.
Thank you!
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