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HELP!!! AnyConnect Secure Mobility Client can't be installed on this disk... (Mac)

jennifer.parks1
Level 1
Level 1

Trying to VPN for work. It was working fine before yesterday. 

Continue to get the following error message: 

AnyConnect Secure Mobility Client can't be installed on this disk. New version 3.1.07021 of the Cisco AnyConnect Secure Mobility Client is already installed. 

I have tried my company's help-desk, an Apple guru, and Apple themselves. No one can find the alleged "installed" version. I have tried the termnal commands, but still it is not working. Below is what I get back:

sudo /usr/libexec/MobilityClient/bin/uninstall_MobilityClient.command

Jennifers-iMac:~ jrparks15$ cd /opt/cisco/anyconnect/bin

-bash: cd: /opt/cisco/anyconnect/bin: No such file or directory

Jennifers-iMac:~ jrparks15$ ls

Desktop        Downloads    Library        Music        Public

Documents    Dropbox        Movies        Pictures

 

 

Any advice? Has anyone else had this issue. I'm at my wits end. I have the latest software for Yosemite, I've looked in every possible place and cannot find the Mobility Client to correctly uninstall it and reinstall what I need to work from home. 

1 Reply 1

rosaho
Level 3
Level 3

This discussion has been reposted from Additional Communities to the VPN community.