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How to Uninstall Any Connect from my iMac.

jvillal65
Level 1
Level 1

I have an iMac, running OS X Yosemite 10.10.1.

I had permission to install "AnyConnect-MacOsX-3.1.05152-web-deploy-k9.dmg" from Boise State University.  I installed cisco's any connect and I was able to connect to Boise State (It was working).  My son deleted the application/program by accident. He dragged the cisco folder to trash can and deleted.  

I have tried to do a fresh re-install of the "Cisco Anyconnect" program again but I keep getting this error:

"AnyConnect Secure Mobility Client can't be installed on this disk. (My computer hard drive). Version 3.1.05152 of the Cisco Anyconnect Secure Mobility Client is already installed."

But I can no longer see it or have access to this program in my computer.  I have used "Finder"  to look for cisco and anyconnect and nothing comes up.  I have searched in my hard drive and again and don't see the Cisco Anyconnect.   I just don't know why my computer keeps telling me that it is already installed.  

Hope someone will help me.  I have called Boise State and they were not able to help me. They told me to format the hard drive in my computer and to re-start again.  I hope there is an easier solution.

Jose

25 Replies 25

Thank you very much jeremy.wellner! Your solution fixed my problem. I was trying for hours before!!! THANKS!

Thank you, I had the same problem with you, but now I have fixed it.

@jeremy.wellner   You saved me!!  Thank you so much.

"AnyConnect Secure Mobility Client can't be installed on this disk. (My computer hard drive). Newer version 4.7.02036 of the Cisco Anyconnect Secure Mobility Client is already installed."

Entered this in terminal without ' '

  1. 'pkgutil --pkgs'
  2. you will find this --> 'com.cisco.pkg.anyconnect.vpn' exist.
  3. 'sudo pkgutil --forget com.cisco.pkg.anyconnect.vpn'
  4. Password: your account password.
  5. got this --> " Forgot package 'com.cisco.pkg.anyconnect.vpn' on '/' " solved.!

Any idea how I uninstall if I don't have a password as I haven't actually set up a user account?

 

Tried this method - 

  1. 'pkgutil --pkgs'
  2. you will find this --> 'com.cisco.pkg.anyconnect.vpn' exist.
  3. 'sudo pkgutil --forget com.cisco.pkg.anyconnect.vpn'
  4. Password: your account password.
  5. got this --> " Forgot package 'com.cisco.pkg.anyconnect.vpn' on '/' " solved.!

Got as far as 4 - there's a key and can't get any further.

 

Thanks!

or is it asking for a password for my mac?

Thank you so much, this was absolutely perfect. After trying for an hour this resolved my issue.

Saved my day

When I do this, I am getting this respond:

No receipt for 'com.cisco.pkg.anyconnect.vpn' found at '/'.

and I still cannot install cisco due to some remainders of files.

Any ideas how I should proceed please? Thanks!

I got: Sorry, you need super user privileges to run this script. I am using the admin password. Please advise. Thx

I got this message in the terminal: Sorry, you need super user privileges to run this script. I am using the admin password. Please advise. Thx

Hi,

 

I have this issue as well. So I need to ask for some guidance on how to uninstall those modules that come with the cisco anyconnect. The only one that I want is vpn one. And I cannot reinstall the package and select only vpn option as it's not allowed. And I cannot ask IT security team to do it for me as we are work from home 24/7 now because it need some configuration to be able to connect to the company's network. so I googled it and found a page where I have tried and successfully remove below modules.

sudo /opt/cisco/anyconnect/bin/websecurity_uninstall.sh

sudo /opt/cisco/anyconnect/bin/dart_uninstall.sh
sudo /opt/cisco/anyconnect/bin/nvm_uninstall.sh
sudo /opt/cisco/anyconnect/bin/umbrella_uninstall.sh
sudo /opt/cisco/anyconnect/bin/amp_uninstall.sh

 

But I can't find the command script where I can remove:

  • system scan
  • network visibility
  • customer experience feedback 
  • and something that end with '...ocket Filter'

sorry I have no technical background at all and I need help. So if you could be able to help provide me how to do so, I would be very much appreciate.

 

Thank you in advance