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ISDN and callback problem

sleste
Level 1
Level 1

Hi,

I have a client has a Cisco 2600 router configured with ISDN callback for one of their users. On their last bill from the telco they saw that during the callback session, another 0,04 Norwegian kroner was charged about every 30 sec. during the callback connection was established and running. Just wondering if the router is doing something it shouldn't as I find it strange that it makes a call attempt to the callback phone no. when it already is established.

Would like a second oppinion. Can anyone look at the config below and see if anything concerning callback is either wrong and/or be the reason for the problem?

My experience rather sketchy when it comes to remote access routers.

Current configuration : 3252 bytes

!

version 12.2

service exec-callback

service timestamps debug uptime

service timestamps log uptime

no service password-encryption

!

hostname 2612-ISDN-GW

!

enable secret 5 xxxxxxxxxxxxxxxx

enable password xxx

!

username yyy password 0 xxx

username yyy password 0 xxx

username yyy callback-dialstring 555-12345678 password 0 xxx

username yyy password 0 xxx

username yyy password 0 xxx

ip subnet-zero

!

!

no ip domain-lookup

!

isdn switch-type primary-net5

!

controller E1 1/0

pri-group timeslots 1-31

!

!

!

interface Ethernet0/0

no ip address

half-duplex

no cdp enable

!

interface TokenRing0/0

ip address 192.168.0.245 255.255.255.0

ring-speed 16

no cdp enable

!

interface Serial1/0:15

no ip address

encapsulation ppp

dialer rotary-group 1

isdn switch-type primary-net5

ppp callback accept

ppp authentication chap callin

ppp multilink

!

interface Dialer1

description *********** Incomming calls *************

ip unnumbered TokenRing0/0

encapsulation ppp

dialer in-band

dialer idle-timeout 14400

dialer hold-queue 10

dialer load-threshold 1 either

ppp callback accept

ppp multilink

!

ip classless

ip route 0.0.0.0 0.0.0.0 192.168.0.254

ip http server

ip pim bidir-enable

!

!

map-class dialer callback

dialer callback-server username

logging 192.168.0.201

dialer-list 1 protocol ip permit

dialer-list 1 protocol ipx permit

!

line con 0

exec-timeout 0 0

line aux 0

line vty 0 4

password xxxxxx

login

!

no scheduler allocate

end

Regards,

Steffen

6 Replies 6

Kevin Dorrell
Level 10
Level 10

Is it the client that is being charged the extra 0,04 Kr, or the central site. If it is the client, the problem probably lies in the client configuration. If it is the central site, this is probably because of the load-threshold and multilink; in this case it is probably the client that is taking down the call after 30 seconds.

Maybe the client doesn't have multilink correctly configured, but is accepting the second connection. However, there is no data flowing on the second connection because the data is balanced by session, therefore the client takes down the second channel after a timeout.

I think I would like to see the remote config as well.

Kevin Dorrell

Luxembourg

Hi,

and thanx for the quick reply.

The 0,04 is being charged the central site. So, to me it looks like it is trying to establish a extra connection back to the client.

The clients are either Windows 2000 or XP.

In that case, I guess it is the multilink and load-threshold that is trying to open a second parallel link. I would remove the load-threshold and let the other end decide whether a second link is required.

Kevin Dorrell

Luxembourg

Thanx a lot, and I will try that and see what happens. If I still have problems, I will return to this thread.

Have a good weekend, and again... thanx a lot!

Regards,

Steffen

Steffan,

OK, but please return to the thread even if the problem is fixed ... that way we can all benefit from the experience.

Have a nice weekend yourself.

It shall be done. :-)