Login Error

[WheresKuroko]

Only Error Message I receive is "Login Error".
My Logindata is correct and several of my colleagues have the same issue.
How do we fix it?
Message history below.

9:30:46 PM Contacting unibn-vpn.
9:30:52 PM User credentials entered.
9:30:55 PM User credentials prompt cancelled.
9:30:55 PM Ready to connect.
9:34:37 PM Contacting unibn-vpn.
9:34:41 PM User credentials entered.
9:34:43 PM User credentials prompt cancelled.
9:34:43 PM Ready to connect.
9:38:38 PM Contacting unibn-vpn.

9:38:45 PM User credentials entered.
9:38:48 PM User credentials entered.
9:40:03 PM User credentials prompt cancelled.
9:40:03 PM Ready to connect.
9:55:38 PM Contacting unibn-vpn.
9:55:46 PM User credentials entered.
9:55:58 PM User credentials prompt cancelled.
9:55:58 PM Ready to connect.

[balaji.bandi]

Hope this is Cisco AnyConnect VPN (not sure what version client)

9:34:43 PM User credentials prompt cancelled.

based on this information  - something is wrong on the head end RAS side., your authentication source is not reachable, or the password expired.

Like Radius or AD ? what device you using on the head end? ASA?

[Abraham Urban]

Hi, i have same issue, we are using Cisco ASA 5515 for authentication, users cannot connect to VPN using Cisco AnyConnect, we have never had issues before and we have used this for years now, we use DUO as a secondary authentication but DUO says they dont see connection error on their end so its something on the ASA side but i have no idea what could it be, i even restored a good configuration to the ASA and still cant VPN

[jdietz]

Hi,

im having the same issue. All AD credentials are working fine, and started midway through the day yesterday. I can still authenticate locally to the ASA but I’m not able to use it on the any connect client.