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loss the internet connection

natiqjanabi
Level 1
Level 1

When I try to use the app Cisco AnyConnect, I lose my internet connection, for the provider it seems nothing is wrong as if I have a normal connection, but I cannot access the internet. It happens always when I connect to the VPN.

1 Reply 1

Martin L
VIP
VIP

What OS version? Fresh AnyConnect install or update?  Run any updates. Finally, Try reboot your PC/laptop after AnyConnect install, Also, try run Diagnostics from AnyConnect.

Regards, ML
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