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macOS Sierra 10.12.1 running AnyConnect Client 4.0.02052 Constant Reconnects

trent.poche
Level 1
Level 1

Hi all,

I'm looking for some advice on this problem I'm having connecting to my company VPN.  The odd thing is that from my home, I don't have any problems.  I'm able to connect on first attempt and the connection remains stable the entire time.  However, whenever I'm at the office (same exact laptop, hardwired into network) I'm able to connect, but as soon as I do I'm flooded with constant, frequent reconnects as you can see from the Message History pasted below.  The odd thing is that these reconnects happen for several minutes and occasionally the connection stabilizes and I'm able to use the VPN for 30 minutes to an hour until something happens and I have to start the cycle all over again.  Any ideas on what could be happening would be greatly appreciated.  Please let me know if there's any additional information I can provide.

    11:33:22 AM    Establishing VPN - Examining system...
    11:33:22 AM    Establishing VPN - Activating VPN adapter...
    11:33:22 AM    Establishing VPN - Configuring system...
    11:33:24 AM    Establishing VPN...
    11:33:24 AM    Connected to vpn
    11:33:24 AM    Reconnecting to vpn...
    11:33:25 AM    Connected to vpn.
    11:33:25 AM    Reconnecting to vpn...
    11:33:27 AM    Connected to vpn.
    11:33:27 AM    Reconnecting to vpn...
    11:33:32 AM    Connected to vpn.
    11:33:32 AM    Reconnecting to vpn...   
1 Reply 1

AnyConnect 4.0.x was released long before macOS Sierra was there. First upgrade to a newer version of AnyConnect. Both actual releases of 4.2 and 4.3 work on many Macs I know.