01-06-2009 01:12 PM
Hi all,
I have been seeing the following warning message in application log of my exchange server 2003.
Event Type: Warning
Event Source: Server ActiveSync
Event Category: None
Event ID: 3033
Date: 1/6/2009
Time: 8:48:32 AM
User: Domain\username
Computer: Server Name
Description:
The average of the most recent [200] heartbeat intervals used by clients is less than or equal to [540]. Make sure that your firewall configuration is set to work correctly with Exchange ActiveSync and direct push technology. Specifically, make sure that your firewall is configured so that requests to Exchange ActiveSync do not expire before they have the opportunity to be processed. For more information about how to configure firewall settings when using Exchange ActiveSync, see Microsoft Knowledge Base article 905013, "Enterprise Firewall Configuration for Exchange ActiveSync Direct Push Technology"
Just wanted to know where in settings of PIX506e firewall needs to be changed.
Thanks,
tharaka
01-06-2009 01:19 PM
Hello Tharaka
what is your setup ? what exactly is said in article 905013 ? What do you want to accomplish here ?
Raj
01-06-2009 01:35 PM
article 905013 doesn't say what changes need to be made to pix506e, but it asks to increase the http/https time-outs in your firewall.
Our PIX506E is opened for port 25/http/https for the mail server.
thanks!
01-06-2009 01:44 PM
hello tharaka
You can change the following timeouts on PIX:
timeout [xlate hh[:mm[:ss]]] [conn hh[:mm[:ss]]] [half-closed hh[:mm[:ss]]] [udp hh[:mm[:ss]]] [rpc hh[:mm[:ss]]] [h225 hh[:mm[:ss]]] [h323 hh[:mm[:ss]]] [mgcp hh[:mm[:ss]]] [sip hh[:mm[:ss]]] [sip_media hh[:mm[:ss]]][uauth hh[:mm[:ss]] [absolute | inactivity]]
You might be looking at the timeout conn (connection timeout), but make sure it affects all connections !! just not http and https .. i'll anyway go through the article and see..
Raj
01-08-2009 10:01 AM
hi raj,
can you give me the instructions or a link that would show where this is done thru PDM.
thanks,
tharaka
02-11-2009 07:14 AM
Were you ever provided any feedback on this issue?
02-11-2009 07:55 AM
well, i still need instructions to fix this issue thru PDM.
thanks!
02-11-2009 07:57 AM
I have a TAC case open for this currently. Once I have additional data I'll post what I can.
04-27-2009 07:48 AM
Any update here? I am also running into the same problem on my ASA 5505.
04-27-2009 07:50 AM
nope...i am still having the issue. it keeps registering the event id 3033...
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