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QuickVPN client will not connect to wrvs4400n router

bmh
Level 1
Level 1

Hello:

I am having difficulty getting the VPN feature on a WRVS4400N to connect. I have gone through the Quick setup guide set by step. ie added the user name and password to the router, generated and exported both .pem certificate files, installed the QuickVPN cliet software on the laptop, added the cert file to the QuickVPN programs folder, opened port 443 and pointed it to a desktop.

Also, i have downloaded all updated software and firmware to the latest releases.

When I try to connect from a public ip (via my iPhone tethered), it says -- connecting--then activating policy--then verifying Network--and then a message pops up that says, 'The remote gateway is not responding. Do you want to wait?'

Can someone please help with this??

Thanks,

I know that someone out there has got this to work... Please tell me how you did it. Was it as simple as the adding the user name and password to the router and installing the QuickVPN cliet software and adding the cert to the QuickVPN programs folders??? Or is there something else that needs to be done as well??? Please help...

1 Reply 1

Herbert Baerten
Cisco Employee
Cisco Employee

Hi,

since this question is about a product in the Cisco Small Business / Linksys range, please move it to the Small Business Security community, where you will have a better chance of getting expert advice.

regards,

Herbert