10-13-2015 02:54 AM - edited 02-21-2020 08:30 PM
SCENARIO: Recently upgraded from Windows 7 Home Premium to Windows 10. Uninstalled previous version of Cisco VPN and installed latest version of Cisco AnyConnect Secure Mobility VPN client.
ERROR: "The VPN service is not available. Exiting."
Any idea how I can get the service running? I have already tried doing the following and none of it works:
A. Manually start Cisco AnyConnect Secure Mobility Agent service in services.msc but it ALWAYS reverts back to "Stopped".
B. Uninstalled SOPHOS vpn, although both vpn clients were running fine together in Windows 7.
C. Changed compatibility mode of both vpnagent.exe and vpnui.exe to Windows 7.
D. Installed SonicWALL Global VPN Client before installing AnyConnect.
10-22-2015 06:17 AM
I think you need to start your VPN service in "Services"
type "services" in "search the web and windows" in win10 OS
Start - Cisco AnyConnect Secure Mobility Client
HTH!!!
10-22-2015 06:51 AM
Thank you, I already tried doing that but it ALWAYS reverts back to "Stopped". This happens for both "Automatic" and "Manual" startup settings.
I have also tried uninstalling all Cisco-related software before installing AnyConnect again, and the problem still occurs.
10-22-2015 06:55 AM
Check out this link:-
https://supportforums.cisco.com/discussion/10973306/vpn-agent-service-not-responding
04-20-2018 12:43 PM
03-25-2020 06:11 PM
08-04-2020 04:54 PM
Thanks Bro
08-31-2016 07:47 AM
Please try the steps below:
Open up the command line utility and enter: (Administrator)
Run the following commands
netsh winsock reset catalog
netsh int ip reset reset.log
11-30-2017 09:11 AM
It works for me.
06-15-2021 11:04 PM
Ran these commands and restarted the PC, then upgraded the client to fix the issues.
12-18-2017 08:27 AM
I also had the same problem recently . What fixed it is i ran services.msc in windows run . Then i manually stopped the service by clicking on stop this service. After it was stopped i restarted the service . and viola worked like a charm.
01-03-2019 03:53 AM
great, thank you!, this worked for me !
09-12-2019 09:11 PM
Helpful. do so it works for me.
thanks,
04-08-2019 07:15 AM
I went into services and disabled my ICS (Internet Connection Sharing); restarted Cisco Any connect VPN, then it worked.
06-14-2022 06:10 AM
I solved the same problem by disabling beta UTF-8 support in Windows' locale setting.
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