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RDP not working for some over VPN

JEB-1181
Level 1
Level 1

We recently started having issues with some VPN users where they are not able to RDP to a server when connected to VPN. They are able to ping the server, but not RDP to it. At random sometimes these users will have RDP access after connecting to the VPN, but next time they wont. As of right now it seems to be limited to RDP, all other applications and functionality work as expected over VPN. Below are some details:

 

AnyConnect version: 4.7

No additional modules enabled

No ACL's between the ASA and servers

Multiple servers have the RDP issue, so the common denominator currently is the VPN

Same users can RDP when in the office

No recent changes to VPN configuration

 

I have not been able to pinpoint the issue so far. Any help is greatly appreciated. If you need additional information please let me know.

1 Accepted Solution

Accepted Solutions

JEB-1181
Level 1
Level 1

Issue is resolved. Ended up being the FMC blocking the RDP traffic.

View solution in original post

3 Replies 3

JEB-1181
Level 1
Level 1

A couple additional items to note after some additional research:

 

sysopt connection permit-vpn (enabled on ASA)

We have no vpn-filter configured

Hi @ JEB-1181
Can you please re-share all the possible solutions to be more precise.

JEB-1181
Level 1
Level 1

Issue is resolved. Ended up being the FMC blocking the RDP traffic.