03-26-2018 01:04 PM - edited 03-12-2019 05:08 AM
Hi Experts,
I have a situation where my anyconnect VPN connection keeps droping automatically, it seems very strange as I am only one in the whole team facing this issue. Every configuration for my colleagues is the same as I have. I am Call manager Engineer and have very limited VPN knowledge however, it makes my job difficult if I will be working on High priority issue.
I would have checked with the clients but that fact is I am the only one in my team facing this issue and also we have access to multiple clients via Cisco anyconnect and I am facing this issue for all the clients while my colleagues are not facing for any client which means definitely the issue is from my side.
Please help me to fix this issue.
Thanks in advance!
3/27/2018 1:11:33 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:11:34 AM] Reconnecting, waiting for network connectivity...
[3/27/2018 1:11:37 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:11:39 AM] Establishing VPN - Examining system...
[3/27/2018 1:11:39 AM] Establishing VPN - Activating VPN adapter...
[3/27/2018 1:11:39 AM] Establishing VPN - Configuring system...
[3/27/2018 1:11:39 AM] Establishing VPN...
[3/27/2018 1:11:39 AM] Connected to vpn.example.com.
[3/27/2018 1:12:13 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:12:14 AM] Reconnecting, waiting for network connectivity...
[3/27/2018 1:12:16 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:12:18 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:12:19 AM] Establishing VPN - Examining system...
[3/27/2018 1:12:19 AM] Establishing VPN - Activating VPN adapter...
[3/27/2018 1:12:19 AM] Establishing VPN - Configuring system...
[3/27/2018 1:12:19 AM] Establishing VPN...
[3/27/2018 1:12:19 AM] Connected to vpn.example.com.
[3/27/2018 1:14:58 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:14:59 AM] Reconnecting, waiting for network connectivity...
[3/27/2018 1:15:01 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:03 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:04 AM] Establishing VPN - Examining system...
[3/27/2018 1:15:04 AM] Establishing VPN - Activating VPN adapter...
[3/27/2018 1:15:04 AM] Establishing VPN - Configuring system...
[3/27/2018 1:15:04 AM] Establishing VPN...
[3/27/2018 1:15:04 AM] Connected to vpn.example.com.
[3/27/2018 1:15:10 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:11 AM] Reconnecting, waiting for network connectivity...
[3/27/2018 1:15:13 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:15 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:15 AM] Establishing VPN - Examining system...
[3/27/2018 1:15:15 AM] Establishing VPN - Activating VPN adapter...
[3/27/2018 1:15:15 AM] Establishing VPN - Configuring system...
[3/27/2018 1:15:16 AM] Establishing VPN...
[3/27/2018 1:15:16 AM] Connected to vpn.example.com.
[3/27/2018 1:15:23 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:24 AM] Reconnecting, waiting for network connectivity...
[3/27/2018 1:15:26 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:28 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:15:29 AM] Establishing VPN - Examining system...
[3/27/2018 1:15:29 AM] Establishing VPN - Activating VPN adapter...
[3/27/2018 1:15:29 AM] Establishing VPN - Configuring system...
[3/27/2018 1:15:29 AM] Establishing VPN...
[3/27/2018 1:15:29 AM] Connected to vpn.example.com.
[3/27/2018 1:18:00 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:18:00 AM] Reconnecting, waiting for network connectivity...
[3/27/2018 1:18:03 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:18:05 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:18:05 AM] Establishing VPN - Examining system...
[3/27/2018 1:18:05 AM] Establishing VPN - Activating VPN adapter...
[3/27/2018 1:18:05 AM] Establishing VPN - Configuring system...
[3/27/2018 1:18:06 AM] Establishing VPN...
[3/27/2018 1:18:06 AM] Connected to vpn.example.com.
[3/27/2018 1:18:10 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:18:12 AM] Reconnecting, waiting for network connectivity...
[3/27/2018 1:18:13 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:18:15 AM] Reconnecting to vpn.example.com...
[3/27/2018 1:18:16 AM] Establishing VPN - Examining system...
[3/27/2018 1:18:16 AM] Establishing VPN - Activating VPN adapter...
[3/27/2018 1:18:16 AM] Establishing VPN - Configuring system...
[3/27/2018 1:18:16 AM] Establishing VPN...
[3/27/2018 1:18:16 AM] Connected to vpn.example.com.
03-28-2018 05:50 AM
If you connect to multiple clients and experience this problem with all of them and if your team members connect to these same clients and do not experience the problem then it suggests that there is something about your PC or its implementation of AnyConnect that is different from your team members. Can you tell us about your PC and the PCs of your team members?
HTH
Rick
03-28-2018 07:02 AM
Hi @Richard Burts,
Thanks for showing interest in this.
Yes, we all are running Windows 10. You are right the issue is in my system. I am working in small organisation and they don't have System Admin to look into the issue. If I ask him anything he reply straight away will be to format my PC.
Could you please suggest any fix?
Thanks,
Mukhtar
03-28-2018 09:22 AM
Mukhtar
You might try removing the software (the AnyConnect module and any other related modules such as dart or SBL, etc) and then re-installing AnyConnect. You might also look in the system messages in your PC when the problem occurs. Perhaps someone else in the forum might have better suggestions?
HTH
Rick
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