Remote access VPN intermittent disconnect

[CSCO11520436]

Hi,

I am having the peculiar issue in our ASA5500 firewall (version 8.2(5) ), where the remote access vpn is getting issue, I am unable to ping the internal resource for sometime, however without any modification the porblem gets resolves, Kindly let me know what might be the exact issue.

During the issue we can see Tx count 0

Username     : xxxxxx              Index        : 3147

Assigned IP  : 172.17.254.24          Public IP    : 14.99.x.x

Protocol     : IKE IPsec

License      : IPsec

Encryption   : 3DES AES128            Hashing      : SHA1

Bytes Tx     : 0                      Bytes Rx     : 8764

Group Policy : EMP-VPN            Tunnel Group : EMP-VPN

Login Time   : 15:07:51 IST Fri Oct 12 2012

Duration     : 0h:06m:34s

Inactivity   : 0h:00m:00s

NAC Result   : Unknown

VLAN Mapping : N/A                    VLAN         : none

[Jennifer Halim]

It's difficult to say what the problem is just looking at the above output.

It basically means traffic is getting to the ASA from the remote vpn, however, there is no reply.

There could be a number of issues:

1) The inside host is not responding

2) Routing error at that time

3) ASA doesn't send the traffic out due to whatever reason

[andrija.grgic]

I have same problem, also 8.2.5 IOS. This problem repeats itself with no regular pattern so for my 200 or more users it has become a kind of a annoyance. Did you resolve this issue or?