SSL VPN (ASA 5515) / XenApps 7.6

[mpenrod01]

We are currently having a problem with users that use the SSL VPN on our ASA 5515 to access our Citrix environment.

If a user utilizes the Cisco VPN client - they have no issues launching any of their Citrix Xen Apps.\

If a user utilizes the SSL VPN to log into the Citrix environment, they are able to navigate all the way to launching a specific app just fine.  Once the app is launched, the Citrix receiver will stall out/hang for upwards of 5 minutes, and at that point, the app may launch, or the receiver may time out.

I did run Wireshark on this and there is no traffic sent after you try to launch the app - with the exception of a keep alive between the client and the server every minute or so.

Wondering if anyone would be able to shed some light on what's going on.

Thanks,

Matthew

[Aditya Ganjoo]

Hi Matthew,

Could you please try enabling smart tunnel for this application and then test:

http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/111007-smart-tunnel-asa-00.html

Regards,

Aditya

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