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Unable to connect using Cisco AnyConnect VPN Client.

ravikumar1984
Level 1
Level 1

Hi,

I am happy user of Cisco AnyConnect VPN Client and working  fine without any problem. Due to Virus problem, I have installed  Microsoft Security Essentials scan to clean up the spywares.  After this  changes, I am not able to connect the devices through VPN and getting  the following error messages.

AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again.

The VPN Client was unable to setup  IP filtering. A VPN Connection will not be established.

The log details from Event Viewer are

Function: CTransportWinInet::SendRequest

File: .\CTransportWinInet.cpp

Line: 1011

Invoked Function: HttpSendRequest

Return Code: 12045 (0x00002F0D)

Description: The certificate authority is invalid or incorrect

Function: ApiIpc::processUserMessage

File: .\ApiIpc.cpp

Line: 1728

The VPN client was unable to setup IP filtering.  A VPN connection will not be established.

Function: ConnectMgr::processIfcData

File: .\ConnectMgr.cpp

Line: 2164

Invoked Function: ConnectMgr::initiateTunnel

Return Code: -33554423 (0xFE000009)

Description: GLOBAL_ERROR_UNEXPECTED

Function: ConnectMgr::sendResponse

File: .\ConnectMgr.cpp

Line: 3688

ConnectMgr::processIfcData failed

Function: ConnectIfc::

TranslateStatusCode

File: .\ConnectIfc.cpp

Line: 2472

Invoked Function: ConnectIfc::TranslateStatusCode

Return Code: 0 (0x00000000)

Description: (null)

Function: CChangeRouteHelper::ClearRouteTable

File: .\ChangeRouteHelper.cpp

Line: 591

Invoked Function: DeleteRoute

Return Code: -33095666 (0xFE07000E)

Description: ROUTETABLE_ERROR_DELETEIPFORWARDENTRY_FAILED

the interface appears to be available

Function: CIPv4VistaRouteTable::DeleteRoute

File: .\Utility\IPv4VistaRouteTable.cpp

Line: 164

Invoked Function: DeleteIpForwardEntry2

Return Code: 1168 (0x00000490)

Description: Element not found.

Please let me know how to resolve this problem.

Thanks

Ravi

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