04-26-2024 02:54 PM - edited 04-26-2024 03:00 PM
Hi, as the title says, I am unable to connect to my Cisco Secure VPN after updating my OS from Ubuntu 22.02 to 24.04. The error I receive is
"You are missing the required libraries for the authentication method you requested."
Upon closer inspection, this is the actual error:
"/opt/cisco/secureclient/bin/acwebhelper: error while loading shared libraries: libwebkit2gtk-4.0.so.37: cannot open shared object file: No such file or directory
/opt/cisco/secureclient/bin/acwebhelper: error while loading shared libraries: libsoup-2.4.so.1: cannot open shared object file: No such file or directory"
I have attempted to install "libwebkit2gtk-4.0.so.37" but I am unable because this runs on "libsoup-2.4.so.1" and this new version uses "libsoup-3.0-0:amd64".
I have also attempted having both libsoup versions, which allows me to install "libwebkit2gtk-4.0.so.37". Unfortunately, this results in another error:
"libsoup-ERROR **: 17:02:57.257: libsoup2 symbols detected. Using libsoup2 and libsoup3 in the same process is not supported."
I'm unsure of what I can do next, any suggestions would be greatly appreciated.
Error fixed, please disregard.
05-12-2024 03:49 PM
thank you, it worked perfectly
05-12-2024 04:49 PM
good idea, i tried mantic repositories (instead of jammy as it is more recent), worked as well without showing any errors
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