Updated to Ubuntu 24.04. I am not able to use Secure-VPN anymore

[rorororo]

Hi, as the title says, I am unable to connect to my Cisco Secure VPN after updating my OS from Ubuntu 22.02 to 24.04. The error I receive is

"You are missing the required libraries for the authentication method you requested."

Upon closer inspection, this is the actual error:

"/opt/cisco/secureclient/bin/acwebhelper: error while loading shared libraries: libwebkit2gtk-4.0.so.37: cannot open shared object file: No such file or directory
/opt/cisco/secureclient/bin/acwebhelper: error while loading shared libraries: libsoup-2.4.so.1: cannot open shared object file: No such file or directory"

I have attempted to install "libwebkit2gtk-4.0.so.37" but I am unable because this runs on "libsoup-2.4.so.1" and this new version uses "libsoup-3.0-0:amd64".

I have also attempted having both libsoup versions, which allows me to install "libwebkit2gtk-4.0.so.37". Unfortunately, this results in another error:

"libsoup-ERROR **: 17:02:57.257: libsoup2 symbols detected. Using libsoup2 and libsoup3 in the same process is not supported."

I'm unsure of what I can do next, any suggestions would be greatly appreciated.

Error fixed, please disregard.

[stsargen]

I do not have a date for the next release, but I believe the fix is slated to go in the next release.

[renatonogueira82]

Same problem here.

[tekvsakdan]

Workaround is to add a yammy repository.

sudo nano /etc/apt/sources.list.d/ubuntu.sources

Add the following repositories.

Types: deb
URIs: http://si.archive.ubuntu.com/ubuntu
Suites: jammy noble-updates noble-backports
Components: main restricted universe multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg

Types: deb
URIs: http://security.ubuntu.com/ubuntu
Suites: jammy-security
Components: main restricted universe multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg

You will get some errors.

sudo apt update

Install the package

sudo apt install libwebkit2gtk-4.0-37

Remove the repositories.

[renatonogueira82]

thank you, it worked perfectly

[destro226]

good idea, i tried mantic repositories (instead of jammy as it is more recent), worked as well without showing any errors

[stsargen]

I believe this is resolved in the release that was just posted today.  

1. Cisco Secure Client 5.1.4.74
   https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/Cisco-Secure-Client-5/release/notes/release-notes-cisco-secure-client-5-1.html

CSCwj83051

core

libwebkit2gtk-4.0 dependency causing embedded browser launch failure on Ubuntu 24.04