03-08-2023 06:47 AM
On occasion, the AnyConnect Secure Mobility Client, version 4.10.06079 received my password to establish a VPN connection with our corporate network and fails. Our corporate tech employees are unable to solve this. I have collected diagnostics on this issue and the timeout occur at the step. (See below in bold.) Normally I would receive a push notification on my mobile phone for multi-factor authentication but this never occurs due to this timeout. In fact, my login credentials are not validated either. (It does not make it to that step.) Lastly and most interestingly, this is not specific to my machine as it does not work on other machine, but it is seemingly related to Microsoft Windows, Active Directory group. When I am moved into a different active directory group, this issue goes away. (I am not aware how how this is related to Active Directory.)
Connection attempt that fails shown:
Source : acvpnui
Description : Function: ConnectMgr::connectViaAgent
File: c:\temp\build\thehoff\phoenix_mr60.978227566292\phoenix_mr6\vpn\api\connectmgr.cpp
Line: 1759
ConnectMgr::connectViaAgent AgentConnectRequestSend
Timeout error from the preceding event shown:
Source : acvpnui
Description : Function: AgentIfc::sendAgentConnectIfcRequest
File: c:\temp\build\thehoff\phoenix_mr60.978227566292\phoenix_mr6\vpn\api\agentifc.cpp
Line: 1544
Invoked Function: CCEvent::WaitEvent
Return Code: -33488884 (0xFE01000C)
Description: EVENT_ERROR_WAIT_TIMEOUT:A wait on an event or a list of events timed out.
Waiting for Agent timed out!
Note, that posting on this community site was not a pleasant experience. I am asked to correct highlighted fields and no fields are highlighted. When clicking POST twice I then get the error "Post flooding detected (community received posts of a unique message more than 1 times within 3,600 seconds)".
03-09-2023 06:01 AM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvv88523
M.
03-10-2023 05:01 AM
Thanks. I was not able to find this when I did a bunch of searching.
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