VPN client 5.0.07.0440 error 427

[Dragos]

Hello,

I'm using VPN client 5.0.07.0440 on windows 7 machine.

When I connect to a particular client I have the error 427.

I have a client which works well, no issue.

I tried to uninstall to delete regestry install again, same issue.

Attached you have the error and the VPN log.

BR

[GioGonza]

Hello @Dragos, 

The log are not clear of what is going on with the connection, what you need to do is to make some changes on the machine you are trying and verify the root cause for this concern, now in order to do that you need to enable Logs in Level 15 for the VPN Client. 

Here is the link on how to do it: https://supportforums.cisco.com/t5/security-blogs/software-vpn-client-logging-common-issues/ba-p/3102276 Refer to Step 9. 

Also it will be helpfull to get the debugs from the ASA in order to compare them and see where the changes must be done. 

debug crypto isakmp/ikev1 250

debug crypto ipsec 250

HTH

Gio