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VPN Client and Dell Laptop

chris.grammer
Level 1
Level 1

I have a Dell D600 laptop running the Cisco VPN Client 4.0.2.

The problem our team is experiencing is once we connect to a network, the Dell latop will freeze for approx 1-2 minutes. There will be no response from the laptop. If you open an application prior to connecting to the network via VPN, such as remote desktop, that specific application will work without a problem and does not freeze. But, should you need another application and try to open it while connected, the laptop will freeze everytime for 1-2 minutes.

The taskmanager during the freeze shows that the CPU is 99% idle and there is plenty of memory free.

Anyone have any ideas were to search for a resolution to this problem. The Dell support website was no help.

Thanks,

Chris

1 Reply 1

umedryk
Level 5
Level 5

Just check if reinstalling the VPN client will be of any help.