VPN Concentrator 3000 login problem

[Amjad Hashim]

Hello All,

I hope all u expert will be able to help me out through this thick time. Our VPN 3000 concentrator's admin password was changed by somebody so i reset the password by using straight through serial cable, now the problem is it allows me to login with admin through console but not through admin web interface or telnet. I have enabled telnet and http access but still no success. Concentrator is using internal database so no AAA server is configured.

Can anybody please help me through this?

Regards,

[Jennifer Halim · Accepted solution]

The console password should be the same as the telnet and HTTP password.

The problem does not seem to be on the password.

Please check under: Administration --> Access Rights --> Access Control List --> and check if your IP Address is in the list. If not, please add your IP address/subnet to the list to allow you HTTP access to the VPN Concentrator.