VPN Suspended

[giuliano.difrancesco1]

I am using a Surface Pro with Windows 8.  After a period of time without use the Cisco AnyConnect goes in suspension.  When I return to the PC it says the VPN is connected.  It is not and I try to disconnect and the dialog shows it is trying to disconnect but it just keep trying to disconnect.  I have to re-boot every time and re-connect VPN.  Is this a known problem?

[rvarelac]

Hi Giuliano , 

Yes this is a Microsoft known problem with the Anyconnect on that tablet model , is more common if the connections is over LTE.

In order to solve this behavior , I recommend you to upgrade the network adapter drivers for the Wireless and LTE.

Hope it helps

-Randy-

[giuliano.difrancesco1]

Thank you to both of you.  I will make the changes and report back on the progress.

Giuliano