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Beginner

we cant make connecting

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Rising star

Taking a snapshot of the logs

Taking a snapshot of the syslogs flowing in ASDM while attempting the VPN connection will help you and us to troubleshoot.

View solution in original post

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VIP Advisor

Are you sure that your vpn

Are you sure that your vpn host (62.139.180.194) is alive? This message will show if the peer isn't responding. It can be either dead or traffic being blocked. 

View solution in original post

9 REPLIES 9
Highlighted
Rising star

Taking a snapshot of the logs

Taking a snapshot of the syslogs flowing in ASDM while attempting the VPN connection will help you and us to troubleshoot.

View solution in original post

Highlighted
VIP Advisor

Are you sure that your vpn

Are you sure that your vpn host (62.139.180.194) is alive? This message will show if the peer isn't responding. It can be either dead or traffic being blocked. 

View solution in original post

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Beginner

(No subject)

Rising star

Apologies, maybe I wasn't

Apologies, maybe I wasn't clear enough.

Click Monitoring, and then click Logging on the left menu. Then click View on the right. If it says logging is disabled, enable it.

You will see many logs flowing.Let that screen stay open, meanwhile attempt a VPN connection. As soon as you get the error on the VPN client, click pause on the logging screen.

You should see some errors/warnings regarding the connection attempt. Take a screenshot of those if possible.

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Beginner

2

2

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Rising star

Click logging on the left

Click logging on the left bottom on that screen

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Beginner

(No subject)

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Beginner

(No subject)

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Rising star

That error is related to a

That error is related to a site-to-site VPN tunnel. If you think that you shouldn't be seeing site-to-site VPN stuff, then there is a possibility that you have incorrectly configured the remote access VPN.

I believe this tutorial will be helpful.