Windows 10 keeps disconnecting VPN after screen lock

[demitri.p1]

Hi There,

I'm experiencing a very annoying Win 10 + Cisco Any Connect Secure Mobility Client issue. I get VPN disconnected each time I lock my screen (even locking for a second and loging in back).

It's on wired Ethernet connection and I've disabled "Allow the computer to turn off this device to save power". Still no positive result.

Any ideas on this please? Thank you.

Cisco Any Connect Secure Mobility Client 3.1.05160.

All power options like "sleep", "hibernate", "disable hard drive after" are switched off.

Ethernet and VPN have "Private network" option.

[SMC007]

I just ran into this problem and was floored to think you would have to disable SBL, that might solve the problem but the real solution is the option in the profile editor, uncheck "Suspend AnyConnect during Connected Standby" Problem solved.

[erik.palen80]

AnyConnect is supported with Windows 10.

"AnyConnect 3.1MR10 (3.1.10010) and later are compatible with Windows 10 official release. Technical Assistance Center (TAC) support will be available beginning on 7/29/2015."

[jturner]

For what it is worth, I have the same issues w/ Win10 on a Surfacebook, using the OpenVPN client as well.  I think it has something to do w/ Windows power saving settings.  The challenge, though, is that I can't for the life of me find an option to keep the power saving from shutting it off when I lock the screen :(

[MuhammadAmir43813]

Hello Support, please anyone help. I setup a new laptop Dell 5510 and 5570 both had issues both Windows 10, with Cisco any connect 3.5 and even latest 4.9 latest Cisco Any connect versions, also install Cisco Any Connect before user logon, after one hour Cisco VPN any connect keeps disconnecting only its happening on new laptops that’s being setup with latest windows 10 Pro.

[NZDev]

** Disable Power Saving mode**

OMG,
Why has this problem never been solved.
Also it is all over the internet and hardly anywhere solves it.
probably because misrosoft a crap at support.

...Anyway...
all I had to do was go into my ethernet adapter setting a disable the power/energy saving mode. it has been renamed once before so.
navigate to the adapter and then into "Configure" where you should find a advanced tab with a ton of different switches.

** Disable Power Saving mode** This will literally stop the hardware adapter from switching off during a nap.
it has nothing to do with anyconnect. it is the hardware.
I suppose Cisco could work around this by trying an auto reconnect. but it is not for me to tell them how to do their job.
they are too busy getting us to self serve, like Microsoft pin heads.

Hey Cisco, provide some support!

[Milos_Jovanovic]

Hi @NZDev,

AnyConnect is actually trying to reconnect in case of a broken session. You can find behavior explanation here.

BR,

Milos