I am having an issue with the Cisco AnyConnect Secure Mobility Client version 3.1.04072 on a Windows 8 64 bit laptop.
I am able to create the VPN connection but the connection will not allow data to be transferred.
Stats from a manual connection:
Cisco AnyConnect Secure Mobility Client Version 3.1.04072
VPN Stats
Bytes Received: 14375
Bytes Sent: 0
Compressed Bytes Received: 0
Compressed Bytes Sent: 0
Compressed Packets Received: 0
Compressed Packets Sent: 0
Control Bytes Received: 0
Control Bytes Sent: 0
Control Packets Received: 0
Control Packets Sent: 0
Encrypted Bytes Received: 7820
Encrypted Bytes Sent: 1207
Encrypted Packets Received: 9
Encrypted Packets Sent: 3
Inbound Bypassed Packets: 0
Inbound Discarded Packets: 0
Outbound Bypassed Packets: 0
Outbound Discarded Packets: 0
Packets Received: 4
Packets Sent: 0
Time Connected: 00:03:01
Protocol Info
Inactive Protocol
Protocol Cipher: RSA_3DES_168_SHA1
Protocol Compression: None
Protocol State: Disconnected
Protocol: DTLS
Active Protocol
Protocol Cipher: RSA_3DES_168_SHA1
Protocol Compression: Deflate
Protocol State: Connected
Protocol: TLS
OS Version
Windows 8 : WinNT 6.2.9200
Log from the data transmission software:
24/12/2013 12:51:13 - Application version = 1.11.28.0
24/12/2013 12:51:13 - Lodgement Library Version = 1.11.28.0
24/12/2013 12:51:13 - Connection Method = INTERNET
24/12/2013 12:51:13 - DIS Connection Type = Automatic
24/12/2013 12:51:13 - VPN Client = ACTIVE
24/12/2013 12:51:13 - Check Available Connections = NOT ACTIVE
24/12/2013 12:51:13 - Windows 8 (6.2.9200 SP )
24/12/2013 12:51:13 - Language: English (Australia)
24/12/2013 12:51:13 -
24/12/2013 12:51:13 - Connected to ISP via LAN
24/12/2013 12:51:13 - Checking for presence of VPN client.
24/12/2013 12:51:13 - VPN client found. (C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpncli.exe)
24/12/2013 12:51:13 - The Cisco AnyConnect Secure Mobility Client application is in use.
24/12/2013 12:51:18 - Terminating Cisco AnyConnect Secure Mobility Client in progress ...
24/12/2013 12:51:18 -
24/12/2013 12:51:18 - Checking Cisco AnyConnect version.
24/12/2013 12:51:19 - Cisco AnyConnect Secure Mobility Client (version 3.1.04072) .
24/12/2013 12:51:19 - Copyright (c) 2004 - 2013 Cisco Systems, Inc. All Rights Reserved.
24/12/2013 12:51:19 - Config file directory:C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\
24/12/2013 12:51:19 -
24/12/2013 12:51:19 - Loading profile:C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile\ELS-IMelAde-TCP.xml
24/12/2013 12:51:19 -
24/12/2013 12:51:19 - Initializing the VPN connection.
24/12/2013 12:51:19 - Ready to connect.
24/12/2013 12:51:19 - Ready to connect.
24/12/2013 12:51:19 - Contacting ELS-IMelAde-TCP.
24/12/2013 12:51:23 - Authenticating user.
24/12/2013 12:51:23 - Connected to VPN concentrator.
24/12/2013 12:51:23 - Establishing VPN session...
24/12/2013 12:51:23 - Checking for profile updates...
24/12/2013 12:51:23 - Checking for product updates...
24/12/2013 12:51:23 - Checking for customization updates...
24/12/2013 12:51:23 - Performing any required updates...
24/12/2013 12:51:23 - Establishing VPN session...
24/12/2013 12:51:23 - Establishing VPN - Initiating connection...
24/12/2013 12:51:24 - Establishing VPN - Examining system...
24/12/2013 12:51:24 - Establishing VPN - Activating VPN adapter...
24/12/2013 12:51:24 - Establishing VPN - Configuring system...
24/12/2013 12:51:24 - Establishing VPN...
24/12/2013 12:51:24 - Connected to VPN concentrator.
24/12/2013 12:51:24 - Connected to ELS-IMelAde-TCP.
24/12/2013 12:51:24 - Connected to VPN concentrator.
24/12/2013 12:51:24 - Connection to VPN client return code = 0.
24/12/2013 12:51:24 - Connected to VPN concentrator.
24/12/2013 12:51:24 - Connecting : Connecting to 203.202.43.2.
24/12/2013 12:51:45 - Error in ConnectToDIS - Socket Error # 10060
Connection timed out.
24/12/2013 12:51:46 -
24/12/2013 12:51:46 - Disconnecting from the VPN concentrator.
24/12/2013 12:51:46 - Disconnect in progress, please wait...
24/12/2013 12:51:46 - Detaching AnyConnect, please wait...
24/12/2013 12:51:47 - Detached.
24/12/2013 12:51:47 - Disconnected from VPN concentrator.
24/12/2013 12:51:47 - *****************************************************
24/12/2013 12:51:47 - END OF LODGEMENT PROCESS
24/12/2013 12:51:47 - *****************************************************
Issue history:
- Previously running Cisco VPN client on Windows 8 64 bit laptop (VPN working and able to transmit data over VPN)
- Upgrade to Windows 8.1 stopped the VPN client working
- Refreshed system back to Windows 8 and reinstalled all software
- Cisco VPN client would not install on system
- Cisco AnyConnect Secure Mobility Client installs and is able to connect to VPN host
- Cisco AnyConnect Secure Mobility Client downloads and installs software from VPN host
- Data transmission software returns error code #10060
Any assistance would be greatly appreciated.
