Add WSA to SMA failure

[kostasthedelegate]

Hello, 

I have a new SMA(13.8.1-052) and I am trying to add a WSA( 11.8.2-009) but the establish connection times out. This is from the GUI. 

From the cli of SMA when I try to telnet to the WSA, it is successful, but a little slow. 

Is there any parameter I could change to complete it successfully?

Regards, 

Konstantinos

[balaji.bandi]

SMA Management and WSA management in the same network?

SMA and WSA (appliances or VM ) ?

is your DNS resolution ok for WSA and SMA ?

Test :

> telnet  WSAIP 22

GUI :

Log into the GUI -> Management Appliance -> Centralized Services -> Security Appliances -> Add the IP address & hostname in the appropriate fields -> Establish Connection then Test Connection.

[kostasthedelegate]

Hello @balaji.bandi, 

Yes, they are on the same network and they are both virtual. 

The WSA is ok with DNS. The SMA I am not sure. But the establish connection has the IP also. 

When I am performing the telnet from cli with the IP I am connected properly. 

Is there a way to add the hostname and the IP of the WSA to the SMA?

Regards, 

Konstantinos

[balaji.bandi]

i would advice to add A  entry in your DNS.

[kostasthedelegate]

Thank you Balaji, 

I will update once the DNS is OK.