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Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.

bijin bharathan
Level 1
Level 1

Hi all,

We are using WSA 670 and we are intercepting http and https.We have some vip users those are intercepted but all categories in monitor mode and no https decryption for them.

some vip users user chrome and they complaint that they get the folowing error intermittingly.

Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.

Please suggest a solution to resolve this.

Thanks

Bijin

2 Replies 2

edadios
Cisco Employee
Cisco Employee

Hello Bijin,

I suggest you collect access log for the traffic when you pass it through the WSA, and that may provide further insight to the issue.

http://tinyurl.com/6ekeec

Maybe what they mean by intermittent, is specific site has this problem, and some sites are otherwise working good.

Regards,

Eric

usefulpcguide
Level 1
Level 1

I faced the same issue too. But found a great solution to resolve it. It's now fixed.

Check it out! There are some other solutions to help many of us to resolve Err_SSL_Protocol_Error.

https://usefulpcguide.com/16820/fix-err_ssl_protocol_error-google-chrome/

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