FTP on WSA - No such directory

[spacemeb]

Hello,

We were trying to retrieve some log files from the wsa itself.

However, we are receiving no such directory errors once we try to open a log folder e.g. accesslogs.

Let me tell you that this happen only on hardware appliances!! on virtuals we have no issues!!

Any ideas? 

[balaji.bandi]

what version of WSA ? is this only issue with accesslog any folder ?

[spacemeb]

Hello,

Thanks for your fast reponse.

Our WSA is running 14.0.1-053 version. The issue occurs with all log folders.

[amojarra]

Hi @spacemeb 

may I ask how are you going to access the files?

you can download those log files from FTP, 

enable FTP from GUI> Network > interfaces 

then connect to management IP via FTP.

if you want to directly access the files from CLI, you don't have access for that 

Regards,

Amirhossein Mojarrad

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