01-02-2019 03:59 AM
Hello guys!
I'm using WSA and Umbrella in my company, but now Umbrella is blocking gmail.
appear the error "mail.google.com is blocked by opendns"
I already added the URLs below in the WSA and in the default policy of the Umbrella, but still not working.
www.gstatic.com |
mail.google.com |
accounts.google.com |
www.google.com |
www.google-analytics.com |
ssl.google-analytics.com |
accounts.youtube.com |
play.google.com |
Any idea what can be done to release gmail?
Thanks
01-07-2019 10:40 AM
Maybe you have Webmail blocked under your Content Setting.
01-07-2019 11:03 AM
No, because sometimes gmail works, most of the time is blocked, but sometimes works fine.
01-28-2019 04:20 PM
I could do a test and send it here or in private so I can help you.
WSA
1-Open the CLI
2- Enter the command "grep" without the quotes -> Enter
3-Enter the number 1 -> Enter
4-Type the ip of your machine or user name.
5-Enter the following values
Y
N
Y
N
6-Try to access gmail normally and share the logs with me.
Best Regards,
Josiane
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide