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Help unblocking Mozilla Firefox download site.

scottadmin88
Level 1
Level 1

‎07-20-2012 01:17 PM

We just got a Cisco Ironport S160 Web Security device setup and it's blocking us from downloading Mozilla Firefox. If we go to Mozilla.org and click on Free Firefox download, it redirects to http://download.cdn.mozilla.net and says it blocked because it's malware. I tried adding download.cdn.mozilla.net to the Bypass Settings > Sources/Destinations to Bypass Proxy: Allow list and to the L4 Allow list and it's still being blocked. What else can I do to allow this website?

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0 Helpful
2 Replies 2

scottadmin88
Level 1
Level 1

‎07-20-2012 01:39 PM

1342816649.200 28 10.240.12.76 TCP_MISS/200 626 GET http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&sqi=2&ved=0CF8QFjAA&url=http%3A%2F%2Fwww.mozilla.org%2Fen-US%2Ffirefox%2Fnew%2F&ei=g8EJUNjIM4uG8QTH57HyCg&usg=AFQjCNHXR7GrDNHIc3plcSvQSx_ByCacYQ&sig2=FBrQTDOGTOK0wxajAOK2-Q "(Unauthenticated)10.240.12.76" DIRECT/www.google.com text/html DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.383 125 10.240.12.76 TCP_MISS/304 166 GET http://www.mozilla.org/media/css/firefox_new-min.css?build=54cdd5f "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org - ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.383 126 10.240.12.76 TCP_MISS/304 166 GET http://www.mozilla.org/media/js/site-min.js?build=54cdd5f "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org - ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.402 144 10.240.12.76 TCP_MISS/304 166 GET http://www.mozilla.org/media/js/firefox-resp-min.js?build=54cdd5f "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org - ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.547 83 10.240.12.76 TCP_MISS/200 792 GET http://statse.webtrendslive.com/dcsis0ifv10000gg3ag82u4rf_7b1e/dcs.gif?&dcsdat=1342816647821&dcssip=www.mozilla.org&dcsuri=/en-US/firefox/new/&dcsref=http://www.google.com/url%3Fsa=t%26rct=j%26q=%26esrc=s%26source=web%26cd=1%26sqi=2%26ved=0CF8QFjAA%2... "(Unauthenticated)10.240.12.76" DIRECT/statse.webtrendslive.com image/gif DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816650.927 71 10.240.12.76 TCP_MISS/200 792 GET http://statse.webtrendslive.com/dcsis0ifv10000gg3ag82u4rf_7b1e/dcs.gif?&dcsdat=1342816649238&dcssip=www.mozilla.org&dcsuri=/en-US/firefox/new/&dcsref=http://www.google.com/url%3Fsa=t%26rct=j%26q=%26esrc=s%26source=web%26cd=1%26sqi=2%26ved=0CF8QFjAA%2... "(Unauthenticated)10.240.12.76" DIRECT/statse.webtrendslive.com image/gif DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816650.936 78 10.240.12.76 TCP_MISS/301 648 GET http://www.mozilla.org/products/download.html?product=firefox-14.0.1&os=win〈=en-US "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org text/html ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.147 94 10.240.12.76 TCP_MISS/200 792 GET http://statse.webtrendslive.com/dcsis0ifv10000gg3ag82u4rf_7b1e/dcs.gif?&dcsdat=1342816649388&dcssip=www.mozilla.org&dcsuri=/en-US/products/download.html&dcsqry=%3Fproduct=firefox-14.0.1%26os=win%26lang=en-US&dcsref=http://www.mozilla.org/en-US/firefo... "(Unauthenticated)10.240.12.76" DIRECT/statse.webtrendslive.com image/gif DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.282 127 10.240.12.76 TCP_MISS/302 652 GET http://download.mozilla.org/?product=firefox-14.0.1&os=win〈=en-US "(Unauthenticated)10.240.12.76" DIRECT/download.mozilla.org text/html ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.360 76 10.240.12.76 TCP_MISS/302 536 GET http://download.mozilla.org/?product=firefox-14.0.1-funnelcake14&os=win〈=en-US "(Unauthenticated)10.240.12.76" DIRECT/download.mozilla.org text/html ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.363 1 10.240.12.76 TCP_DENIED/403 2274 GET http://download.cdn.mozilla.net/pub/mozilla.org/metrics/14.0.1-funnelcake14/win32/en-US/Firefox%20Setup%2014.0.1.exe "(Unauthenticated)10.240.12.76" NONE/- - BLOCK_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-NONE -

1342816632.345 1 10.240.12.76 TCP_DENIED/403 2274 GET http://download.cdn.mozilla.net/pub/mozilla.org/metrics/14.0.1-funnelcake14/win32/en-US/Firefox%20Setup%2014.0.1.exe "(Unauthenticated)10.240.12.76" NONE/- - BLOCK_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-NONE -

1342816632.598 209 10.240.12.76 TCP_MISS/302 638 GET http://download.cdn.mozilla.net/favicon.ico "(Unauthenticated)10.240.12.76" DIRECT/download.cdn.mozilla.net text/html DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816634.375 1 10.240.12.76 TCP_DENIED/403 2274 GET http://download.cdn.mozilla.net/pub/mozilla.org/metrics/14.0.1-funnelcake14/win32/en-US/Firefox%20Setup%2014.0.1.exe "(Unauthenticated)10.240.12.76" NONE/- - BLOCK_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-NONE -

1342816639.271 33 10.240.12.76 TCP_MISS/302 552 GET http://www.google.com/ "(Unauthenticated)10.240.12.76" DIRECT/www.google.com text/html ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.200 28 10.240.12.76 TCP_MISS/200 626 GET http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&sqi=2&ved=0CF8QFjAA&url=http%3A%2F%2Fwww.mozilla.org%2Fen-US%2Ffirefox%2Fnew%2F&ei=g8EJUNjIM4uG8QTH57HyCg&usg=AFQjCNHXR7GrDNHIc3plcSvQSx_ByCacYQ&sig2=FBrQTDOGTOK0wxajAOK2-Q "(Unauthenticated)10.240.12.76" DIRECT/www.google.com text/html DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.383 125 10.240.12.76 TCP_MISS/304 166 GET http://www.mozilla.org/media/css/firefox_new-min.css?build=54cdd5f "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org - ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.383 126 10.240.12.76 TCP_MISS/304 166 GET http://www.mozilla.org/media/js/site-min.js?build=54cdd5f "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org - ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.402 144 10.240.12.76 TCP_MISS/304 166 GET http://www.mozilla.org/media/js/firefox-resp-min.js?build=54cdd5f "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org - ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816649.547 83 10.240.12.76 TCP_MISS/200 792 GET http://statse.webtrendslive.com/dcsis0ifv10000gg3ag82u4rf_7b1e/dcs.gif?&dcsdat=1342816647821&dcssip=www.mozilla.org&dcsuri=/en-US/firefox/new/&dcsref=http://www.google.com/url%3Fsa=t%26rct=j%26q=%26esrc=s%26source=web%26cd=1%26sqi=2%26ved=0CF8QFjAA%2... "(Unauthenticated)10.240.12.76" DIRECT/statse.webtrendslive.com image/gif DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816650.927 71 10.240.12.76 TCP_MISS/200 792 GET http://statse.webtrendslive.com/dcsis0ifv10000gg3ag82u4rf_7b1e/dcs.gif?&dcsdat=1342816649238&dcssip=www.mozilla.org&dcsuri=/en-US/firefox/new/&dcsref=http://www.google.com/url%3Fsa=t%26rct=j%26q=%26esrc=s%26source=web%26cd=1%26sqi=2%26ved=0CF8QFjAA%2... "(Unauthenticated)10.240.12.76" DIRECT/statse.webtrendslive.com image/gif DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816650.936 78 10.240.12.76 TCP_MISS/301 648 GET http://www.mozilla.org/products/download.html?product=firefox-14.0.1&os=win〈=en-US "(Unauthenticated)10.240.12.76" DIRECT/www.mozilla.org text/html ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.147 94 10.240.12.76 TCP_MISS/200 792 GET http://statse.webtrendslive.com/dcsis0ifv10000gg3ag82u4rf_7b1e/dcs.gif?&dcsdat=1342816649388&dcssip=www.mozilla.org&dcsuri=/en-US/products/download.html&dcsqry=%3Fproduct=firefox-14.0.1%26os=win%26lang=en-US&dcsref=http://www.mozilla.org/en-US/firefo... "(Unauthenticated)10.240.12.76" DIRECT/statse.webtrendslive.com image/gif DEFAULT_CASE_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.282 127 10.240.12.76 TCP_MISS/302 652 GET http://download.mozilla.org/?product=firefox-14.0.1&os=win〈=en-US "(Unauthenticated)10.240.12.76" DIRECT/download.mozilla.org text/html ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.360 76 10.240.12.76 TCP_MISS/302 536 GET http://download.mozilla.org/?product=firefox-14.0.1-funnelcake14&os=win〈=en-US "(Unauthenticated)10.240.12.76" DIRECT/download.mozilla.org text/html ALLOW_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-DefaultGroup -

1342816651.363 1 10.240.12.76 TCP_DENIED/403 2274 GET http://download.cdn.mozilla.net/pub/mozilla.org/metrics/14.0.1-funnelcake14/win32/en-US/Firefox%20Setup%2014.0.1.exe "(Unauthenticated)10.240.12.76" NONE/- - BLOCK_WBRS_11-DefaultGroup-AD_Authentication-NONE-NONE-NONE-NONE -

0 Helpful

Erik Kaiser
Cisco Employee
Cisco Employee

‎07-23-2012 11:53 AM

Hi Scott,

You will need to open up a TAC case with WSA support and submit that URL for evaluation.

Sincerely,

Erik Kaiser
WSA CSE
WSA Cisco Forums Moderator

Sincerely, Erik Kaiser WSA CSE WSA Cisco Forums Moderator
0 Helpful
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