Solved: How to stop authentication prompt

phretbuzz · ‎04-02-2012

When opening a browser we are getting prompted for username password? I thought by changing the settings in the browser to automatic logon with current username and password would do just that... use cached credentials, so we wouldn't get prompted. How do we fix this?

Thanks

Mike

Ken Stieers · ‎04-02-2012

Make sure the realm is set up as NTLMSSP or NTLMSSP and Basic, then make sure the identity that your users are hitting in Web Security Manager>Identities is the same.

Also make sure that the hostnames that your interfaces have are in your AD domain’s dns zone. I also make sure my internal dns zone is added to their Local Intranet zone in IE.

View solution in original post

Ken Stieers · ‎04-02-2012

Which browser are you using?

IE, Chrome 8.0 and newer, Opera 9.01 or later all support NTLM/Negotiate

Safari should work, once you're auth'd to the domain.

Firefox needs some stuff set...

Did you configure an AD realm on the Network/Authentication page?

There's a Test on the realm page, what does it return?