IP in place of URL in WSA Web Tracking for HTTPS traffic

[Alexandre Semenov]

I just did migration from WSA version 7.0 to 9.1 and in web tracking page for http traffic I see URL but for HTTPS traffic I see only IP that make very hard to track the page. Why WSA show only IP for HTTPS traffic and if I can change it to URL?

Thanks

[srue]

Did you ever solve this problem?

[Murad Al Halawa]

Hello Alex,

I believe the problem you are reporting was fixed under this new enhancement  request in version 11.7 : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg62192/?reffering_site=dumpcr

So before version 11.7 the WSA was not reading from the SNI into reporting that's why for HTTPS pages without decryption you were only seeing IP addresses.

- if you need to upgrade to version 11.7 please don't hesitate to reach Cisco TAC in order to provision it for you as it's still limited deployment.

Regards

Murad Al Halawa

[Lokesh Kumar Lal]

Considering that the issue you are experiencing is with Transparent mode:

This fix in 11.7 is limited to custom url category as of now (LD) release and not for predefined categories.