Hi all,
i have some problem. After a very high load of my device Web Tracking does not search any activities of users. I have two notifications:
Report Query Failed
query_id: wsa_web_tracking_detail_search_results
data_source: WSAWebTrackingRDS
error: <type 'type'> ('egg/command_client.py call|238', "<class 'reporting.query.exceptions.DatabaseQueryFailure'>", '', '[database/ReportCatalog.py run_report_queries|332] [reportdatasource/CounterReportDataSource.py query|251] [reportdatasource/CounterReportDataSource.py _run_api_query|482] [query/client.py time_merge_query|454] [query/client.py _call|235] [egg/command_client.py call|238]')
Product: IronPort S170 Web Security Appliance
Model: S170
Version: 7.1.3-033
and the 2nd:
An application fault occurred: query failed with error: ('Query haystack failed', <HaystackRPCQueryFailed on 127.0.0.1:18081 RPC controller error: Response not initialized reason: 7>)
Product: IronPort S170 Web Security Appliance
Model: S170
Version: 7.1.3-033
How can fix this issue?