Hello,
We have some old hardware WSAs which we are receiving permission denied errors.
The WSAs are running an ancient Asyncos 11.8, we are going to upgrade them soon.
Nevertheless, we need ftp access on these WSAs because the disk is full:
Disk space has exceeded threshold value. Disk usage is above 97 percent.
Recording of reporting events will soon become limited and reporting data may be lost if disk space is not freed up (by removing old logs, etc).
Once disk usage drops below 97 percent, full processing of reporting data will be restarted automatically.
So, we were in the process of deleting some old but the ftp access is denied.
The telnet is successful so it's not a network issue.
Every time we are trying to login via ftp, we are receiving the following alert on WSA:
An application fault occurred: ('ftpd/main.py authorize|182', "<class 'socket.gaierror'>", '[Errno 8] hostname nor servname provided, or not known', '[ftpd/server.py _run|243] [ftpd/server.py cmd_pass|789]
[ftpd/main.py authorize|182]') fun: <bound method ironport_acl_ftp_channel.cmd_pass of server: <ftpd.server.ftp_server instance at 0x8101f22d8> current_mode: a addr: ('10.1.100.217', 51779) conn: <sock fd=87/87 domain=2 type=1 at
0x810eb2eb8> session_id: 5 thread_id: 244173 closing: 0 authorized: 0 user: 'admin'>
It seems that it must be a bug, but if anyone else has faced that, please drop a message with recommending actions/advises
