10-02-2009 12:00 AM
IMPORTANT NOTICE FROM CISCO IRONPORT SUPPORT
Cisco IronPort Systems is experiencing an issue that affects CLI commands 'version' and 'supportrequest' on Web Security Appliances (WSA) running AsyncOS 6.0.x for Web.
While we are working on a resolution, please use the GUI to check for current versions of your security components or to send out Support Requests from your WSAs.
This should not have any impact on the proxy functionality and no further action on your part is required.
Please note that we are working to resolve this issue immediately, updates will be posted in this thread.
We sincerely apologize for any inconvenience.
10-02-2009 01:08 AM
All clear - the issue has been resolved.
Sorry for any inconvenience this might have caused.
Cheers,
Jakob
10-05-2009 04:20 AM
hi,
are there any patches that should be applied to fix this issue?
i have 2 wsa's running on 6.0.1 version...
10-05-2009 05:05 PM
Hi,
No further action is required from your side.
This was caused by an update package which was incompatible with the CLI 'version' command on 6.0.x appliances. No other functionality has been affected. We provisioned all 6.0.x appliances for a different package that does not have this issue. The appliances would have picked up the update automatically already.
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