S100V Blocks Office Clip Art

[chamuelm1]

Hi,

We have S100V Web Security Virtual Appliance.

Users trying to use office clip art to download images to their documents.

In office 2010 the users can't even see the preview of the image.

In office 2013 the users can see the preview but can't download most of the images.

Attaching pictures for demonstration:

Office 2010:

Office 2013:

[Tao Yang]

In regards to the website access issue,please get the WSA accesslogs while reproducing it for us in order to see the behaviour of WSA when handling the request.

To grep the access logs for an entry, SSH into the WSA and run the following command from the CLI:

1. Grep
2. Enter the number of the log you wish to grep: 1 (for accesslogs)
3. Enter the regular expression to grep: <client IP>
4. Do you want this search to be case insensitive?: Y
5. Do you want to tail the logs?: Y
6. Do you want to paginate the output?: N