SMA for WSA configuration master issue

[junajunction]

Hi,

We have upgraded the WSA and SMA appliances

WSA - 10.5.2-072

SMA - 11.0.0-136

After upgrade the Operation Manager on SMA still shows as 10.0

Thanks and regards,

Arjun

[gkumarj]

Hi Arjun,

If you are talking about the configuration master, then your appliance might be hitting below bug.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf32949/?reffering_site=dumpcr

If my understanding is wrong, please share few more details about the issue so that i could help you out.

Rgds,

Gagan

[Handy Putra]

Hi,

Can you explain more on this.

Are you referring to in SMA under Web tab, the configuration master for WSA still shows as Configuration Master 10.0 instead of showing Configuration Master 10.5?

If this is yes, you will need to initialise the configuration master 10.5 by going to utilities -> Configuration Master and initialise 10.5, then you will need to import configuration file from configuration master 10.0 to configuration master 10.5

Or are you referring to WSA itself after the upgrade and reboot, the version still shows as 10.0 instead of the upgraded version (10.5.2-072)? if this is yes, would recommend to reboot the WSA again to see if after reboot comes back with the correct version, if not, would recommend to contact TAC for TAC to see this from the backend logs.

Regards

Handy Putra