URL Categorization Requests - Cisco Portal - System Error

[pgiouvanellis]

Hello Everyone , 

I tried to use the  URL catergorization Requests Portal ( https://securityhub.cisco.com/web/submit_urls ) but i get the following error : 

System Error: success_lookup_urls(): System error: CIWAC.pm not res.is_success(5)!

Is it something with the portal ? 

Can anyone inform me ? 

Thank You ,

Palaiologos

[Josiane de Barros Silva]

Hello ,

So that I can help you could you tell me which Url you

are using to query in the Categorization Requests URL?

Best Regards,

Josiane

[Sheraz.Salim]

I click the webpage you mention and it takes me to this url

https://talosintelligence.com/reputation_center/support

or

you can use the url

https://www.brightcloud.com/tools/url-ip-lookup.php

this is also a cisco own website. use for URL for wsa and firepower.

please do not forget to rate.

[pgiouvanellis]

Yes the issue was solved i believe by cisco redirect the page that was not working to talos .

Thank You

[Lokesh Kumar Lal]

We now have a shortcut in the 11.5 WSA GUI version

  WSA -> Support & Help ->URL Categorization Request

New submission portal:

https://talosintelligence.com/reputation_center/support