10-06-2022 05:53 AM - edited 10-06-2022 05:58 AM
Hello,
We are running 14.0.1-053, I noticed a very weird behavior this morning.
We wanted to change the passphrase for our users because of the expected auditing procedure.
However, while we can login to the cli, we cannot login to gui! ..due to wrong passphrase!
How is that possible? Is there any bug that we should be aware?
10-10-2022 06:00 AM
anyone else experiencing the same?
10-11-2022 03:48 AM
where is the users located from local ?
what user you able to login from console ?
10-11-2022 04:02 AM
Hello,
Thanks a lot for your reply!
We are talking for local users - local admins.
I changed their passphrases via CLI. The access for these users from CLI is possible, the access from GUI is not.
10-11-2022 04:43 AM
have you tried OLD known pass using GUI ? is that works ?
10-12-2022 03:06 AM
I have tried that, nothing works..
10-28-2022 02:44 AM
did you try to restart WEBUI service ?
CLI >> diagnostic >> services >> WEBUI >> restart
11-07-2022 04:00 AM
We also tried restarting the WEBUI service, but still no results, we have opened a tac case. They are investigating the issue almost two weeks now.
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