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WSA join to AD but can´t fetch AD group information

Hi,

 I can join the WSA to AD, but it can´t get AD-Groups.

 The realm was created but group search found no records.

 

 Do I need another procedure to join a W2012R2 domain?

 

 AsyncOS Version: 8.5.1-021

 Windows 2012 R2

 

Checking DNS resolution of WSA hostname(s)...
Success: Resolved 'mgmt_wsa1.xxx.local' address: x.x.x.115

Checking DNS resolution of Active Directory Server(s)...
Success: Resolved 'x.x.x.11' address: x.x.x.11
Success: Resolved 'x.x.x.12' address: x.x.x.12

Checking DNS resolution of AD Server(s)' full computer name(s)...
Success: Resolved 'SRVDC1.xxx.local' address: x.x.x.11
Success: Resolved 'SRVDC2.xxx.local' address: x.x.x.12

Validating configured Active Directory Domain...
Success: Active Directory Domain Name for 'x.x.x.11' : xxx.LOCAL
Success: Active Directory Domain Name for 'x.x.x.12' : xxx.LOCAL

Attempting to get TGT...
Success: Kerberos Tickets fetched from server 'x.x.x.11' :

Success: Kerberos Tickets fetched from server 'x.x.x.12' :


Checking local WSA time and server time difference...
Success: AD Server time and WSA time difference within tolerance limit
Success: AD Server time and WSA time difference within tolerance limit

Attempting to fetch AD group information...
Failure: Exception on query to server 'x.x.x.11', port 389 failed :
Exception('Inquiry timed out: auth failed: Windows 2008R2 or later requires a User account to create a data store, not a Computer account',)
Failure: Exception on query to server 'x.x.x.12', port 389 failed :
Exception('Inquiry timed out: auth failed: Windows 2008R2 or later requires a User account to create a data store, not a Computer account',)

Test completed: Errors occurred, see details above.

 

Thanks in advance.

Guido

17 Replies 17

In fact I don't know if I'm entitled to open a tac case since the virtual wsa has an evaluation license.

Customer is evaluating the product and if I can't get rid of this issue it's very unlikely he's going to buy it.

Can you help? 

Massimo

Sure, please respond with your direct number where we can reach you and time slot that works best for you,

 

Thanks

Zack

 

 

Nice!!!

If you don't care we can start with email, massimo.baschieri@re-ti.com

If you prefer I can contact you first.

Thanks,

Massimo.