WSA not showing log subscriptions

[kostasthedelegate]

Hello 

I have a WSA Model: S600v and Version: 12.0.1 – 334.

The problem is that the below log subscriptions do not show in GUI.  

• FIPS
• Ftpd
• Haystacktd
• Data security logs
• Anyconnect logs
• Reporting logs
• Reporting query logs
• Traffic monitor logs
• Traffic monitor error logs

The relevant directories have been created and I have access through CLI. 

Any ideas what might be wrong?

Regards, 

Konstantinos

[balaji.bandi]

Is this show before Upgrade or Fresh installation, you can add Log Subscription if it was not there before.

[kostasthedelegate]

It is a fresh installation

The relevant directories have been created and I have access through CLI. 

[balaji.bandi]

use GUI and add subscription and check.

[kostasthedelegate]

Hello

The subscriptions that are not showing are some of the defaults.

The subscriptions work as I can see. From the CLI the categories of the logs are showing but in the GUI-web there are not 

I have tried deleting then and create them again. Only from CLI I can create them. 

I have tried restarts but still the same.

I have not found any relevant bug 

Regards

[balaji.bandi]

Can you post the screenshot for a better view?

[kostasthedelegate]

See this one

For example the cli shows 15. "fips_logs", but in the right part, in the GUI there isn't 

[balaji.bandi]

click Add log Subscription you  see Logtype pull down menu to add - is that works ?

[kostasthedelegate]

Unfortunately no 

It does not show the mentioned categories at all. 

[balaji.bandi]

we are running same Code - 12.0.1 – 334 (but appliance)- i do not see any issue.

worth opening a TAC case, since we have limited access to get in to root level access for the WSA command level to check what went wrong.