wsa s170 capacity

[Tahir Sultanov]

Hello,

I have a question regarding WSA S170 Capacity. How many users or transactions is supported or recommended. 

We have S170 with 700-800 users. At the peak time:

-Total Web Proxy activity over 180.0k

-Total connection over 1300

System Resource Utilization:
CPU 25.2%
RAM 86.7%
Reporting/Logging Disk 84.2%

We see wsa outage, internet works slow and wsa is not accessible at this time. Can capacity be issue?

[Handy Putra]

The slowness for S170 appliance can cause by multiple factors, being limited CPU, disks and RAM:

- Number of requests per seconds being handled

- Expensive configuration, regular expressions configured

- Version of the AsyncOS (there are few defects impacting S170 for performance degradation)

- Engines that are enabled (such as web reputation, categorisation, anti virus, anti malware, reporting and authentication)

However recommend to open a TAC case to get in depth assistance for this