wsa web category filter not available.

[gergokarpati]

Dear All,

I try to get a basic policy created by using web categories to block (Like Pornography, hacking sites and alike) but I cannot find the option anywhere. This is a trial license and the licensing team advised there is no such extra license that enabled the category filter. 

But I have only a Global Policy and the URL Filtering states: Not available:

when I click on it it redirects me to: Secirity Services - Policy Services - Acceptable Use Controls:

"The feature key for this feature has expired or is unavailable.

For information on enabling this feature with a new key, contact your Cisco sales representative."

Cisco Sales stated all is fine with the license...

any ideas what may be wrong?

Thanks in advance!

Regards,

Gergö

[Ken Stieers · Accepted solution]

Under System Administration/Feature Keys, make sure you have one for
"Cisco Web Usage Controls", "Cisco Web Proxy & DVS Engine", & "Cisco Web Reputation Filters", and that they're all Active.

Then, go to Security Serivces/Acceptable Use controls, and enable everything under Cisco Web Usage Controls.

Otherwise call TAC...

[gergokarpati]

Thanks for the info, it was the latter! The feature key was off... but thanks, and sorry for the late reply!