Cisco 730 Headset

[AGCollab617]

Anyone have issues with their Cisco 730 Headset going offline in Control hub? I have to reset it in the remote app then delete the device in control hub.

[JeroenNijs]

Did you try to upgrade the device to latest firmware?

I had some issues with buttons not working In Call and after Firmware Upgrade it was sovled.

Firmware Upgrade can be done through Webex App of Browser

All info here: https://help.webex.com/en-US/article/npfm5s/Upgrade-Your-Cisco-Headset-730-Firmware

[jasdunn]

I haven't heard of any issues so far with the 730 headset going offline. Is it intermittent? or does it happen on a regular basis?