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New email address and keeping message content history

steven.geimer
Level 1
Level 1

I am being assigned a new email address for my work and will lose access to the old address (currently being used for Webex access). Will updating my email in the Webex Control Hub to the new address keep my current conversation history? Trying to ensure no interruption takes place with messaging history (i.e. resetting) after the new email is established within Webex. I hope that makes sense. Note: I am not an administrator for my company. 

1 Accepted Solution

dtibbe
VIP
VIP

Yep, if the admin only changes the mail address, it's just a property of the same user -- so all the other stuff should remain as before.

See https://help.webex.com/nsi3kgb/

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1 Reply 1

dtibbe
VIP
VIP

Yep, if the admin only changes the mail address, it's just a property of the same user -- so all the other stuff should remain as before.

See https://help.webex.com/nsi3kgb/