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Personal Device Issue with Audio Feedback loop

Matt_W
Level 3
Level 3

When I assign a DX80 / DX70 as a personal device and the user starts the meeting from Webex Teams they run into an issue with audio coming from both their DX80/DX70 and their Computer at the same time.  they can mute one or the other device but that is not automatic so it starts the feedback loop almost immediately.  The process they are following is calling someone from the webex teams app and a message appears on the personal device to join the meeting but when they press this the feedback loop starts.  when using the same device as a place they don't have this issue as the audio and video move automatically to the DX80/DX70 once they select it.  anyone else run into this issue and found a fix? 

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