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ServiceNow integration with WebEx Admin

BJHEnrick
Frequent Visitor
Frequent Visitor

My company has very strict policies regarding the recording of any WebEx meeting.  Our current process to provide recording priveleges to a user is to chnage the session type assigned to their account.  We would like automate this process in ServiceNow so whenever a request to record a meeting is approved in ServiceNow a script can be run to enable/disable recording priveleges on a users WebEx account.  I am looking to find out if anyone has ever done this before and if so what the process to get this completed?

1 Reply 1

lajos
Visitor

You can use the SetUser XML API message (meetingTypes >> meetingType), allowing the normal PRO session type and disabling the custom (restricted) session type and vice versa.