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ServiceNow integration with WebEx Admin

BJHEnrick
Level 1
Level 1

My company has very strict policies regarding the recording of any WebEx meeting.  Our current process to provide recording priveleges to a user is to chnage the session type assigned to their account.  We would like automate this process in ServiceNow so whenever a request to record a meeting is approved in ServiceNow a script can be run to enable/disable recording priveleges on a users WebEx account.  I am looking to find out if anyone has ever done this before and if so what the process to get this completed?

1 Reply 1

lajos
Level 1
Level 1

You can use the SetUser XML API message (meetingTypes >> meetingType), allowing the normal PRO session type and disabling the custom (restricted) session type and vice versa.