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WebEx Events Attendee Passwords Not Working On Endpoints

Dave Bohn
Level 1
Level 1

When I schedule larger WebEx Events meetings for our system we have a password for attendees and also one for the panelists which is normal or at least seems normal with the invites it creates. When an attendee tries to join from any of our Cisco video endpoints (which are CUCM registered) by entering the meeting ID on the touch 10 just like any WebEx meeting it deals fine but only gives the option to join the meeting as a panelist!  Why can't we use the attendee password which we tested with it as simple as 1234#.

 

The image when in the waiting area only says the panelist option, nothing about an attendee.  What are we missing?

1 Reply 1

Connecting from a video endpoint as a panelist you'll need to dial the SIP URI + Panalist passcode when prompt. When dialing-in as an attendee from a conference room with a video endpoint. Joint the meeting from you computer and have Webex call the room for your audio.